Get Quick Answers to Your Questions!

Questions?
How does it work?

Falcon Internet is connected to high speed fiber networks and sends the wireless signal to your home or business. We install a small device to receive the signal.

Is Falcon Internet safe?

Yes. All of the data is encrypted for your privacy and protection.

Why is Falcon Internet a better choice?

Falcon is better because we give you fast, affordable internet without all the hidden fees. You don't have to worry about your rate getting jacked up after the "special promo rate" ends. Don't worry about bundling with other services you don't want or need.

Does Falcon Internet offer TV service?

No, but we help many of our customers set up Apple TV, Roku, Amazon Fire Stick etc. to stream your favorite tv shows.

Do I need a phone line to get Falcon Internet service?

No. We install our own cat5e and cat6 cable for the best connection.

If I need help who do I call?

512-422-4726. Call or text. If we don't answer leave a quick message and we can call you back.  Live support is normally available M-F 9am-5pm. Text support is available for existing customers only in the evenings M-F 5-9pm. 
email us at support@falconinternet.co
Twitter @falconinternet1
Please note that we monitor all of our equipment 24 hours a day, all year round. We will dispatch our technicians any time for any network issues.